Client Access to Information

Upon the Client’s commencement of Home and Community Care, or upon admission to a Type A Continuing Care Home or Type B Continuing Care Home, an Operator must ensure that a Client or the Client’s legal representative, if applicable, are provided written information:

1. about the Health Care or Medical Care available within the setting where the Client resides or where the Client’s Health Care or Medical Care is provided;
2. summarizing the Health Care and Medical Care to be provided to the Client;
3. describing the funded and unfunded services and any costs assigned to the Client;
4. about the responsibilities of the Operator in the provision of Health Care and Medical Care to the Client; and
5. about the Client’s responsibilities regarding their Health Care and Medical Care, if any.