Client Access to Information

Where an Operator has assessed a Client as requiring information on Personal Directives, Enduring Powers of Attorney, guardianship orders, trusteeship orders, or Advance Care Planning, the Operator must ensure that the relevant information is provided to the Client or the Client’s legal representative, if applicable:

  1. upon the Client’s commencement of Home and Community Care, or upon admission to a Type A Continuing Care Home or Type B Continuing Care Home;
  2. when the Client transfers between different publicly funded Operators;
  3. when the Client transfers between different levels of care within the same Operator; and
  4. following any Interdisciplinary Team conference.

Evidence of compliance can be found within the Alberta Health CCHSS Information Guide

Related Documents

Where an Operator has assessed a Client as requiring information on Personal Directives, Enduring Power of Attorney, guardianship orders, trusteeship orders, or Advance Care Planning, the Operator must ensure that the relevant information is provided to the Client and the Client's legal representative, if applicable:

  1. upon the Client's commencement of services provided in the Co-ordinated Home Care Program, or upon admission to a Publicly Funded Supportive Living Facility or Long-Term Care Facility;
  2. when the Client transfers between different publicly funded Operators;
  3. when the Client transfers between different levels of care within the same Operator; and
  4. following any Interdisciplinary Team conference.

Notes

  • Standard 4.4 is only applicable where an Operator has assessed a Client as requiring information on personal directives, Enduring Power of Attorney, guardianship, trusteeship or Advance Care Planning