Staff Training

An Operator must establish, implement and maintain documented policies and procedures to ensure:

1. training for all Health Care Providers in:
   1. the CCHSS;
   2. Health Information management;
   3. the Health Information Act and the Freedom of Information and Protection of Privacy Act;
   4. the prevention and reporting of Client abuse; and
   5. incident reporting pursuant to 20.2, 20.3 and 20.4;
2. training for registered nurses, licensed practical nurses and Health Care Aides on Personal Directives, Enduring Powers of Attorney, guardianship and trusteeship in the provision of Health Care; and
3. the training in 9.3(a) and 9.3(b) occurs within six months of the date of hire and within three months of any significant update or revisions to the related training materials.